Right choice for New Car Service
Were you aware that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Hoping to find a bargain at the end of year car sales or simply want to get your new car serviced? Here is some sound advice from Strathfield Motors in Strathalbyn.
The purchase of a new car is one of the major investments you'll make, so it shows common sense to make sure that you care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware that you are free to choose who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be forced to return the car to the dealership where you originally got it for service or repairs. Provided the work is implemented to the manfufacturers specifications by an acceptably skilled person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Strathfield Motors mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Strathfield Motors mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Strathfield Motors will also only ever use fluids and lubricants that meet the specifications of the original maker of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between statutory, manufacturer and express warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So look out for new car dealers who try to pad the deal with “express” or “extended” warranties, often for free, when selling you your new car. As a general rule these ‘supplementary’ warranties may include quite explicit restrictions or provisions, often in a language that is difficult to follow. Many times these transactions provide no real additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.
Such transactions are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or extended waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:00 am to 5:00 pm and Saturdays from 8:30 am to 11:30 am